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1.800.922.4760
Do-It-Yourself Kits Toll Free Order line
Screen Rooms, Patio Covers, Sheds, Garages, Awnings - all in DIY Kits!
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*No Silly Fees / *No additional charges *Click for details
| Home > What our Customers are Saying... Our Customers' Comments... Awnings Screen Enclosures Sheds General Hi Dear Glenn: Glen, Attached, find some photos of my project. The material arrived in 6 days in good condition. Your suppliers did a great job in the packaging and delivery. It took me two days to cut and erect the frame and another day to put in the screens. I am extremely pleased with the product and the service. I would definitely recommend your company and plan on using you to do a similar application at my home in Maine this spring. Bill Braley, FL Sam from Ohio. Installed with a little help from my wife. More than happy with the service and product. Has been a great pleasure working with Glen and also Dave from the factory. Would I recommend this unit in the future, I would. Thanks again. Has all the neighbors interest. I recently purchased one of your screen houses and just wanted to let you know how happy I am. I arrived on Thursday and we spent about 8 hours putting it up and the results are amazing. I love your product. Thank You. - - - Amy Rosseli I just wanted to let you know that my PatioMate is up and functioning well. I put it up with some help from my wife. It looks great and is well made. We both love it and it's a pleasure to sit on our deck and enjoy it without being bitten. - - Tony Tesoriero Thank you so much for the fast efficient service....we have received our screenhouse roof........its here and already put up.......thanks again.!!!! Joan N. The panels arrived in good condition last week. Thank you for the follow up e mail. It has been a pleasure doing business with your company, and we have recommended you and your products to several people who inquired about our screen room. Bob, The room went up without a hitch and I absolutely love it. I can't wait to get my wood floor down and furniture in place. Thanks so much for all your support throughout the purchasing and placement process. My name is Bill Hayden and we recently bought a Penguin screen house from ScreenHouses Unlimited. The door was damaged in shipment and the staff there was very helpful and sent us a new one. We have received it and I thank you very much. The screen house is great, my family just loves it. Hi Bob, This isn't a question, its a THANK YOU!!!! hi guys and girls----I received the screens you ordered for me----thanks---its great to deal with a company like yours---your honest and you try to make everybody happy--- I like that----I would not hesitate to recommend you to my friends--- thanks again----we love the Urban gazebo---I'll send you a couple more pics down the road----bill stigler
Dear Bob,
Good Morning. Just wanted to let you know we
installed our screenhouse this past weekend and are absolutely thrilled!!
I'm glad I stayed in the house while the guys did it. Took them
approximately 4 hours with limited swearing so I guess it wasn't that
difficult. We want to order some windbreaker panels. Are the mylar ones
Dear Mr. Bob Quaile: To:
Screen Houses Unlimited I recently purchased a screen house for you and I would like to give you a few comments on it. I called your 1-800 number three times before purchasing the screen house and three times with question about putting it together. All calls were handled in a very polite and professional manner. I was impressed with the trouble some of you went through to answer my questions. And yes, all the answered were correct. I must say that I was a little apprehensive about sending you a check for almost $3,000 for a product that I could only see in your brochures and by getting answers from your people. I do not consider Canada a foreign country, but I bet I would of had a lot of fun trying to send it back if there were problems with it. Well let me just say, the screen house has been up for about three weeks now and I still look at the construction of it and am very impressed. There are absolutely no short cuts taken in the manufacturing of the product. Every item was well thought out and made of high quality material. Everyone, about 20 people so far, that have stopped to see it are also impressed in its quality. The second day it was up we had about two inches of rain. I must have heard about a dozen people say, “hey he has got a gutter on that awing.” When things were a little dryer they had to come up and see how it was done. It may not be in the near future but I can guarantee you that you will have a few more sales just due to the people looking a it. As I said in the beginning, one problem I had was not being able to see the screen house before buying it. If you have any people in my general area that are thinking of buying, but would like to see one first, please feel free to call or E-mail me with their phone number and I will get in touch with them. Lawrence Nelson
Hi Bob, thanks for all of your assistance in
my purchase of a screen room from you. It has been a pleasant experience
and I have and will certainly continue to refer people to you. Here is a
snap shot of my room installed.
Bob:
Just another note to
say how much my wife & I love our screen room.
Now, I'm sending you
a picture of our screen room that survived a real tornado.
So, thanks again for
a great stable screen room. Dave & Leigh Garvey "I wanted to
let you know that we received our delivery and the screen house is up and
it looks wonderful. We already had one party (the screen house is at
our summer property sitting on a deck) and we had many people ask us about
the assembly and the service! We have given them your name."
Attached is are a couple of pictures of my 15 X 10 unit...It went up easily enough, but a little narrative with the drawings would make it faster...It is on a concrete slab and I put indoor/outdoor carpet to make it warmer and more finished...The wife put a number of silk plants and a small waterfall in also...I wired it so we can have heat on the chilly days...All in all, a very comfortable addition to the house...Have received several rave reviews and passed your address along... Mike Wheeler
I just wanted to let you know that I received my 3-wall screenroom yesterday and got it all setup and installed. It's awesome. We're very pleased to have this addition to our home. It gave us a nice place to gather in the evenings during the nice weather where we can enjoy the outside yet avoid the bugs. It's perfect. It has become an outdoor family room.
You said I should receive it within 2 weeks and we got it in 13 days so kudos on the information you provided us.
Now we just need to get the garage we ordered and hopefully have the same positive experience. If so, look for another positive email.
Thanks for a great transaction. It's a pleasure dealing with you....
-Mark
"Hi Bob, Hi Bob, Dear Team, We wanted the awning to prevent rain from covering the sliding door. I ordered the awning online and also talked to Bob who was great. My not-so-handy husband installed it yesterday. Thank you for a great product and great service. I also compared prices and yours' were the best! Sincerely, Sharon Johnson ( Mississippi) Just a note to let you know that we are very satisfied with our new fabric door canopy. Everything arrived about a week after we ordered. To be sure, I checked everything very carefully: the fabric, the hardware....everything was in perfect condition. Thought you might like to see a few photos of my awning installation. We love it, and they really dress up the front of the house. Thanks for a nice product. Sirs: I have recd, assembled and installed your double window awning...all parts, instructions, and product were flawlessly presented.... and were above my expectations..... This South facing awning will permit lovely shade to my library/computer post, allow the window to remain open even when rain threatens. Just wanted to drop you a note to thank you for all your assistance and wonderful service. I received my awnings and they are beautiful. The instructions on assembly were easy to follow and they look great. I can't wait to get them installed.
Thank you very much for the super fast service. Very nice to work with pros. Hi! Just a note to let you know that we love your awnings we purchased. The Black Cherry sunbrella was a perfect fit and the simplicity of installation was very nice. Thank You. One more for the testimonials page! I am so pleased with the whole process of ordering and installing my new awnings! The salesperson on the phone was wonderful and the prices were more than reasonable based on other awnings that I had looked at. My order arrived more than a week earlier than the anticipated delivery date and the installation went very smoothly. I am thrilled with the quality and appearance of the awnings! I've already recommended your site to several friends! Hi, Just wanted to tell you , I couldn't believe that I got these on Wednesday afternoon. After ordering Monday night. That's the quickest I've ever gotten any mail orders. You have done a great job ,thanks. And I will most likely be calling with another order , my sister was asking about some. Hi,
By the way I just wanted to tell you how
much we love our awnings. It's been two years and they have held up great.
We live near Grand Rapids Michigan and we get tremendous winds here. We
can get several windy days in a row and 50 - 60 mile per hour gusts are
not uncommon. They also make the sunny side of the house so much more
comfortable. We have no mature trees on that side of the house so in the
summer the sun would just beat down into those rooms. Even with the blinds
drawn those room would be hot in the summer. Our awnings make the rooms
shadier and cooler in the summer and even allow us to open the windows if
there is a light rain shower. I think it also allows the AC to run less.
In the winter the sun is so much lower in the sky we still get sunshine
during the
This is awesome. I ordered a fabric door awning without properly reading the spec's. When it arrived I saw in the instructions where I needed 13" freeboard above door. I almost didn't try to hang it. I almost returned it. I only have 5" freeboard above the door. But because there is no stoop, the stairs go right up to the door, the awning fit perfectly. You do not have to duck to get under as I was afraid you would have to do. It is great super easy to hang. Thanks,
I JUST WANTED TO EXPRESS MY THANKS FOR A
COMPANY THAT CARES ABOUT ITS CUSTOMERS. I PLACED A ORDER FOR A AWNING FROM
THE TELEPHONE CONVERSATION TO THE DELIVERY OF THE PRODUCT EVERYTHING WAS
PROFESSIONAL . YOUR PRODUCT IS EXCELLENT AS WELL AS ALL YOUR STAFF. I DID
NOT THINK THAT THERE ARE
Good Day: On Wednesday of last week I discovered your company's website while searching for window awnings for my house. I had made calls locally and visited a couple of vendors, but found nothing realistic in terms of price and delivery times, so I thought that I would try the internet. I saw a multitude of vendors, but most seemed oriented toward a commercial customer, and the pricing was daunting. After visiting a few sites, and requesting information from a couple of companies, I was fortunate to come upon ScreenHouses Unlimited. I found the site very easy to navigate, and was quickly able to home in on the appropriate product line. After a review of products and pricing I had a few general questions, and availed myself of your toll free telephone number. I was assisted by a gentleman named David, who proved to be very friendly and helpful, and posed questions to me that were of immense help in ensuring that my needs would be met. We adjourned our conversation so that I could dash home to verify my initial rough measurements (which were wrong). Armed with exact dimensions, I called again, and was fortunate to get David once again, and he still had all the information at hand that I had called in previously. I was ready to put in my order, and David was again very helpful in making sure that I was getting exactly what I needed and wanted. I was informed that my order would take up to two weeks to arrive at my home, a very reasonable timeline, considering that other vendors would take about six to eight weeks. Imagine my surprise, then, when my wife called from home on the following Friday to inform me that my order had arrived ! After only two days ! I anxiously opened the packing boxes when I got home so as to view the quality of the items I had purchased, having only the picture from my computer screen to adjudge their value. Let me tell you that the extremely high quality of my awnings led me to sing the praises of your fine company and it's professional employees. Assembly of my three awnings was accomplished quickly. All parts were present, and I was soon ready for the installation. This took just a little longer, owing to the fact that the three windows to be treated are on the second floor, necessitating a lot of ladder work. Stepping back to admire my work, I was so pleased to see that the effect that I was pursuing, dressing up three otherwise plain windows that receive full sun, had been completely achieved. My expectations have been exceeded. I congratulate you, and thank you for the excellent product and service that has been rendered. I will certainly not hesitate to further conduct business with ScreenHouses Unlimited, and to extol your virtues therein to any interested parties. Sincerely, Dennis G. Fontaine
Hey Bob, Anyways, I thought I would let you know how happy my wife and I are about the canopy. I appreciate the fast shipment as well!
Sincerely,
To Whom It May Concern:
Sincerely,
I have recieved my window awnings !!!!! I
would like to let you know that I was pleasantly surprised with the
quality of the product and your customer service is a great pleasure to
work with. Thanks for everything and I look forward to future purchases
with your company.
"My husband and I had
ordered an awning from yourselves in January for us to take home to
Scotland with us in March, we wanted to let you know that we have now put
up the awning and it is great. We don't get many warm sunny days in
Scotland, but it has made a huge difference to our deck and to the overall
appearance of our back garden. Thank you once again for your help whenever
I called." Dear Screen-House.com
"I do not have a question,
rather, I have a comment for you. I recently purchased a model 2500
door canopy from you. I would like you to know that this was the
best experience I have ever had assembling and installing a home
improvement kit. For the first time in my experience all of the
parts were there, the instructions were complete and easy to follow and
all of the predrilled holes matched up with no misalignment. Hi,
Just wanted to say thanks
for your prompt service, delivery and cost of our awnings. They arrived
this week and where installed in a couple of hours, great instructions and
high quality awnings. Will recommend you company to all our neighbors, who
I know will be asking where we got them shortly. We have attached a photo
of the awning on the house. Once again thanks for the great products and
service.
Hi Glenn!
Diana Phelps Hi, received and installed the series 7000 retractable awning myself. I have to tell you that both my wife and I, as well a number of friends who have seen it, are impressed with the quality of the mechanism. I think everyone is leery about buying "sight unseen" but in this case it turned out better than I could have hoped. You guys are running a good operation. The awning was delivered just about 11 days after I ordered it. It was a pleasant experience from beginning to end and I want to thank you for that. I'll be sure to recommend your organization whenever the opportunity presents itself. Best Regards,
Ed Shannon Hi Glenn
Just wanted to drop you a
note to tell you how pleased my wife and I are with the awning we recently
purchased from your company. From the first phone call I made to inquire
about the awning to the actual installation we were both very impressed.
The awning was packed very well and got to us in perfect condition and on
time just as you promised! (now if I can just
figure out a way to effectively recycle the tube it came in!). The
instructions for hanging the brackets and mounting the unit were easy to
understand and the entire job took only about an hour from start to
finish. Louis and Cindy Rossi.
Hey Guys,
Hi, My name is Matt and I live in Tampa Fl.
I ordered a 10x12 Arlington shed on March 31st and received it in exactly
2 weeks. Me and my friend Scott put it together with much ease. The
instructions were very easy to To whom
this may concern, Just
wanted to share how proud I am to be a customer of yours.
Dear
ScreenHouses Unlimited,
General
Hi, Bob,
Bob and Glenn,
I just wanted you to know that the side pole umbrella I ordered as a gift for my parents has arrived---and very quick shipping, I must say--and they love it. It worked perfectly, and everybody is pleased. I foresee that they will use it constantly this summer. It was a perfect solution to their patio problem that they must move indoors when the sun becomes too intense in the summer. Thanks for a great product. Ruth Lewis
Hi - I purchased your Powell greenhouse and wanted to write and tell you how happy we are with your product. The installation was very easy for two people, it is sturdy and the zippers work surprisingly smooth.
Just want to say thanks for the excellent delivery time on wall attached patio cover. I received it today and everything appears to be there, again thanks for the excellent delivery time and have a great day. Thomas Tincknell.
Thank you so much for taking such good care of my order. I purchased two post lamps from another internet vendor. The first time I received a chandelier instead of the post lamp I ordered, the second two attempts I received the correct product, but they were cracked and broken. At the last minute I needed a replacement. You guys came through with lamps that are much nicer than those I originally purchased. They are sturdier, more attractive, here in plenty of time, and didn't cost a penny more than the inferior lamps. You saved the graduation party and made a return customer out of me. Thanks.
Good morning, Glenn,
Thank you, my XR-11 arrived last Friday, quicker than I anticipated.
Dear ScreenHouses Unlimited:
Carol Garringer
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We provide personal service and advice on your selection. Please call or e-mail us with your questions on deck size, clearances, installation advice and tips. We are here to serve. *Delivery Included within contiguous United States. (*Some remote areas subject to a surcharge)
Obtaining necessary permits is the sole responsibility of the purchaser. Customers agree to hold ScreenHouses Unlimited and the manufacturer free of any liability for improper installation, maintenance and repair.
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