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Screen Enclosures

Hi Bob,
Just a quick thank you note for the truly professional help you gave us on the purchase of our gazebo this summer. We were most impressed and will certainly be extending our recommendations to other folks in our RV park.

Your service was above and beyond our expectations, and we really did appreciate all you did for us.

Best regards,
Dale and Jan Ardell.

Glenn:
Please find pictures of the finished enclosed deck--it turned out great and we are enjoying the hot Pa weather outside in the shade of the enclosed deck---thanks for all your help, without it I could not have completed a successful project.
I recommended your company to my son Sam and he is satisfied with your price and materials. I hope I can get to Oklahoma City to help him with the installation, since I am an expert!!!!!! THANKS Sam Sr.

Hi Glenn,
I just wanted to give you a quick update. I have fully completed the screen room and we have been using it almost non stop since. It is exactly what we wanted and we are very pleased with the quality of construction. I will try to send a few pictures.

Again, we thank you and I would recommend this product to others.
Chris Paulhus

Hi
This is a short note to let you know that we have installed our room.  It went up good and we are already enjoying it.  Everyone that has seen it for Christmas loves how it looks, it come out pretty.  Better than we have imagined it would be. The product is so well made. Thanks for being so helpful with all our questions. The instructions were good but could use some improvements. A DVD would be even better to show some things a little better but overall we did very well.
Thanks again and have a very Happy New Year.
Darlene Kasper

To the Team
You guys Rock right from the initial request my 3 sided screen house has been a great experience. You gave me no nonsense pricing, no delivery charge, great shipping information, and assistance. I want to also thank you for the extra pieces of support channels you sent me after my goof up measuring and cutting. The screen house is beautiful and we're having the whole gang down for the Holiday. I must say it was a challenge to put together and install as a one man job but I did it roof and all. Enclosed are images I took after completion.

Thanks again
George Scheid

Dear Glenn:
My name is Russ Mackel - order #G14033 I attached my original before photo's and after photo's of the finished screened in patio. I am completely satisfied with your product and will recommend them to everyone. You did not scrimp on the materials and I had more than enough, even for a couple of my messed up measurements. The material came quicker than expected and my patio came out better than expected. You need to keep up the great work and with quality materials, your business should continue to be a great success.
Thank You,
Russ Mackel
PS: Now I'll sit back and enjoy my new patio

Glen,
Although I finished building the patio a while ago, I'm just getting around to sending you some photos of the finished room now.
It came out fantastic and we are so satisfied and very much enjoying it!! I want to thank you for all your help. You were so great about answering all my questions (and I know I had a lot) but you were so patient and helpful!
All my guests love it and we always recommend them to your website.

Again, thank you for all your help. It was a pleasure working with you!!
Enjoy the photos!
Joe Pimentel

Attached, find some photos of my project. The material arrived in 6 days in good condition. Your suppliers did a great job in the packaging and delivery. It took me two days to cut and erect the frame and another day to put in the screens. I am extremely pleased with the product and the service. I would definitely recommend your company and plan on using you to do a similar application at my home in Maine this spring. Bill Braley, FL

Robert, We are so pleased with our new enclosure. It arrived right on time (to the day) as you predicted, delivered by the nicest delivery man we have ever met, who helped, took away the excess packing stuff and refused to take a tip.

We got all the parts up on our deck without problem and my husband and a neighbor friend put it all together in about five hours. Even without much English in the instructions, they easily found all the parts and where they went. It is a very well done structure. Well thought out, well made, structural solid and we are already enjoying it.

We were anxious buying this expensive piece on line, but we did check you out every way we could and every path lead to good words about your product and company. We can now be added to that list. Thanks for your good natured conversations and assistance and thanks for the wonderful screened in enclosure.

Lynda and Jim Harden

Sam from Ohio. Installed with a little help from my wife. More than happy with the service and product. Has been a great pleasure working with Glen and also Dave from the factory. Would I recommend this unit in the future, I would. Thanks again. Has all the neighbors interest.

I recently purchased one of your screen houses and just wanted to let you know how happy I am. I arrived on Thursday and we spent about 8 hours putting it up and the results are amazing. I love your product. Thank You. - - - Amy Rosseli

I just wanted to let you know that my PatioMate is up and functioning well.  I put it up with some help from my wife.  It looks great and is well made.  We both love it and it's a pleasure to sit on our deck and enjoy it without being bitten.  - - Tony Tesoriero

Bob,

I write not only to thank you, but to commend you concerning your sale and my purchase of the Jardin Screen house. Our discussions over the phone were more than pleasant, and quelled my fears of spending so much money on an web site sale of an "unknown".

You were, and have been, nothing but sincere and honest with me, and all of your assurances were more than backed up by the product sent. Delivery was before the estimated time, which helped me quite a bit. Installation was relatively easy, the diagrams in the instructions cleared up any questions that arose.

The offer to call any time with questions was a huge bonus, and put my mind at ease, although I didn't have to call. The screen house itself is very well built, has already withstood winds from a severe thunderstorm, and at present is the talk of the campground. We've had a steady flow of friends and neighbors coming over to look at it, and everybody is very impressed. It is a quality product, as you promised, and is worth every penny spent!

I guess the old adage is true, you get what you pay for. The only thing to add is that I actually got more, your customer support, and customer relations are absolutely outstanding!

Attached are pictures of how we framed up the porch, so we wouldn't have to drill any holes into a brand new trailer, and the screen house in its full glory.

Thank you again, for your patience with my calls, your honesty, sincerity, and for selling and standing behind such a good screen house!
I can truely say, "It was a pleasure doing business with you!"

Sincerely,
Scott Reading

Thank you so much for the fast efficient service....we have received our screenhouse roof........its here and already put up.......thanks again.!!!! Joan N.

The panels arrived in good condition last week. Thank you for the follow up e mail. It has been a pleasure doing business with your company, and we have recommended you and your products to several people who inquired about our screen room.
John Murphy

Bob, The room went up without a hitch and I absolutely love it. I can't wait to get my wood floor down and furniture in place. Thanks so much for all your support throughout the purchasing and placement process.
Cecile

My name is Bill Hayden and we recently bought a Penguin screen house from ScreenHouses Unlimited. The door was damaged in shipment and the staff there was very helpful and sent us a new one. We have received it and I thank you very much. The screen house is great, my family just loves it.

Thanks again,

-Bill Hayden

Hi Bob,

Just a note to let you know that the screen house I ordered from you (Veranda-Jardin) arrived on time and in perfect condition, The freight
company you used was great and the gentlemen that delivered it even put it in my garage. Also I put it together in less than two hours all by myself, (I'm a 63 year old man). It was a great experience doing business with you. I wish you continued success and would not hesitate to highly recommend you and your company.

Thanks Again,

Jim Biancalana

This isn't a question, its a THANK YOU!!!!
The Penguin oblong screen room arrived earlier than expected, in perfect condition.
My wife and I (in spite of us not being "assembly inclined") were able to put up our screen room ourselves in less than a day. It wasn't hard work either! The instructions were clear and accurate. The room is gorgeous and we've had nothing but compliments from our neighbours since!I've already recommended you to our friends some of whom are now seriously considering getting their own!
Thanks again!! - - Tim Backos

hi guys and girls----I received the screens you ordered for me----thanks---its great to deal with a company like yours---your honest and you try to make everybody happy--- I like that----I would not hesitate to recommend you to my friends--- thanks again----we love the Urban gazebo---I'll send you a couple more pics down the road----bill stigler

Dear Bob,
I want to thank you for your advice of which screen house to buy and also for your help when I called. Customer service has been a big part of my work life, and dealing with you and your company has been a very good experience. Great customer service. The Penguin screen house is a very good product. The room went together easily, parts were there and it looks great. Barbara and I are very pleased. Thank you again Bob for your good service.
Sincerely, Neal H. Smith
 

Good Morning. Just wanted to let you know we installed our screenhouse this past weekend and are absolutely thrilled!! I'm glad I stayed in the house while the guys did it. Took them approximately 4 hours with limited swearing so I guess it wasn't that difficult. We want to order some windbreaker panels. Are the mylar ones
totally clear panels? Our original order was placed through Glenn so I assume the best thing to do is to call him with our order for panels unless you suggest otherwise. Could you please give me the total price for 7 panels? Thanks.
Nancy Carrico
 

Dear Mr. Bob Quaile:
We are so happy with our new screen-house, we just had to write and tell you.
It's everything you claimed it would be.
We managed to put it up with no trouble but I must say it will be quicker the next time.
We bought a new indoor/outdoor carpet for our concrete base and it's like a whole new room. This means a lot when you live in a small apartment.
Everyone who sees it loves it. There is so much room inside we can have plenty of company.

Sincerely,
Joan and George Walters

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To: Screen Houses Unlimited
From: Lawrence Nelson
Subject: Veranda Jardin Screen House

I recently purchased a screen house for you and I would like to give you a few comments on it.

I called your 1-800 number three times before purchasing the screen house and three times with question about putting it together. All calls were handled in a very polite and professional manner. I was impressed with the trouble some of you went through to answer my questions. And yes, all the answered were correct.

I must say that I was a little apprehensive about sending you a check for almost $3,000 for a product that I could only see in your brochures and by getting answers from your people. I do not consider Canada a foreign country, but I bet I would of had a lot of fun trying to send it back if there were problems with it.

Well let me just say, the screen house has been up for about three weeks now and I still look at the construction of it and am very impressed. There are absolutely no short cuts taken in the manufacturing of the product. Every item was well thought out and made of high quality material.

Everyone, about 20 people so far, that have stopped to see it are also impressed in its quality. The second day it was up we had about two inches of rain. I must have heard about a dozen people say, “hey he has got a gutter on that awing.” When things were a little dryer they had to come up and see how it was done.

It may not be in the near future but I can guarantee you that you will have a few more sales just due to the people looking a it.

As I said in the beginning, one problem I had was not being able to see the screen house before buying it. If you have any people in my general area that are thinking of buying, but would like to see one first, please feel free to call or E-mail me with their phone number and I will get in touch with them. 

Lawrence Nelson

Hi Bob, thanks for all of your assistance in my purchase of a screen room from you. It has been a pleasant experience and I have and will certainly continue to refer people to you. Here is a snap shot of my room installed.

Regards,
Mark Vaillancourt

Bob:

Just another note to say how much my wife & I love our screen room.
First of all, we sent you a picture of our screen room in the winter time that survived a huge wind storm.

Now, I'm sending you a picture of our screen room that survived a real tornado.
It doesn't even look like ours was touched. The only thing that happened to ours, is the doors came off the tracks & an insert blew in. There was a lot of water inside too, but we're glad we came away unscathed. My brother-in-law's Florida room came away from his trailer.
I'm also sending you a picture of the screen room 2 doors down from us that didn't survive & a couple of pictures that will show you what kind of damage was done in the park. The sunken boat is right beside our boat.

So, thanks again for a great stable screen room.
We have been bragging to everyone about it.

Dave & Leigh Garvey

"I wanted to let you know that we received our delivery and the screen house is up and it looks wonderful.  We already had one party (the screen house is at our summer property sitting on a deck) and we had many people ask us about the assembly and the service!  We have given them your name."
thanks again!
Margy Campbell

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Attached is are a couple of pictures of my 15 X 10 unit...It went up easily enough, but a little narrative with the drawings would make it faster...It is on a concrete slab and I put indoor/outdoor carpet to make it warmer and more finished...The wife put a number of silk plants and a small waterfall in also...I wired it so we can have heat on the chilly days...All in all, a very comfortable addition to the house...Have received several rave reviews and passed your address along...

Mike Wheeler

Hi,

I just wanted to let you know that I received my 3-wall screenroom yesterday and got it all setup and installed. It's awesome. We're very pleased to have this addition to our home. It gave us a nice place to gather in the evenings during the nice weather where we can enjoy the outside yet avoid the bugs. It's perfect. It has become an outdoor family room.

You said I should receive it within 2 weeks and we got it in 13 days so kudos on the information you provided us.

Now we just need to get the garage we ordered and hopefully have the same positive experience. If so, look for another positive email.

Thanks for a great transaction. It's a pleasure dealing with you....

-Mark
 

"Hi Bob,
I got my screenhouse yesterday. I can't wait to put it up next spring.
you're right, It does look heavy duty."
Thanks,
Julie Carlson
 

Hi Bob, 
Just want you to know the screenhouse is up and we enjoyed sitting out last nite without the bugs driving us crazy. Took two of us 4 hours from start to finish (including laying the carpet). Next time it will be much quicker! I'll send you a picture when they are developed. 
Thanks , Don Harrington

Patio Covers

Your Company is great to do business with. I called on Monday and the gentleman was very knowledgeable and ordered a 12 x 24 roof only it arrived on Wednesday only two days later. I put it together this weekend and all materials fit perfect and did not need to run to the local store for additional materials. I will recommend you and will call you for any other needs you may be able to provide in the future.
Jay Stearns, MO
 

Just want to say thanks for the excellent delivery time on wall attached patio cover. I received it today and everything appears to be there, again thanks for the excellent delivery time and have a great day. Thomas Tincknell.

Awnings

Mr. Quaile, greetings from Southern Nevada. This is a letter to express my appreciation and to commend you and your company for a job very well done.

On March 22 I ordered 2 window awnings in your #3500/7 series by phone. Your price was competitive and shipping fee included. Here's the good part....The awnings were delivered well ahead of schedule on March 30, all the parts were there, the assembly/installation instructions clear, and it is a well designed, attractive product. I assembled them yesterday and installed them today. It was not difficult. I just want to thank you for a great job of customer service.

It's difficult these days to find the combination you have, of a great product at a very fair price, with "on time" delivery.

It has been a pleasure doing business with you and your company, and I would recommend you to anyone.　
Robert Reaney Sr

Good morning:
I wanted you to know that I received the awning and my son put it up. It is beautiful. The quality is excellent also. Thank you so much.
Shirley Klipstein

Dear Team,
Yesterday, August 13th, we received by UPS the series 2500 7' awning that I ordered on 7/23. I was very pleased with the quality. The instructions were easy to follow. It took only 80 minutes from the time we unpacked the awning, until it was hung on our home. We did find it easier to attach the "joint clips" with channel locks instead of trying to put them on by hand. We got a pretty bad rainstorm today and I was also pleased how it protected the area that we hung it. Our UPS driver asked what it was that was being delivered, and she said she had been looking for an awning also. She is supposed to come and take a look at it on one of her trips through our neighborhood again. You may have another sale!! Just wanted to say thanks again, appreciate the good customer service from Glenn and anyone else involved in the order. Enclosed is a picture before and of the completed install.

Thanks again!
Monica Edmonds

We wanted the awning to prevent rain from covering the sliding door. I ordered the awning online and also talked to Bob who was great. My not-so-handy husband installed it yesterday. Thank you for a great product and great service. I also compared prices and yours' were the best! Sincerely, Sharon Johnson ( Mississippi)

Just a note to let you know that we are very satisfied with our new fabric door canopy. Everything arrived about a week after we ordered. To be sure, I checked everything very carefully: the fabric, the hardware....everything was in perfect condition.

The old porch roof was aluminum and we were happy to get rid of it. We didn't want the same style as it made the porch seem a little to much like a 'cage'. I'm happy that I found your fabric door canopies on the web -- it's light, opens up a small space as here are no supports, and the color is almost an exact match for the trim we are using. In short, we like it, the neighbors like it -- it's perfect!

John Winners, PA

Thought you might like to see a few photos of my awning installation. We love it, and they really dress up the front of the house. Thanks for a nice product.
Jerry Brick,  CA

Sirs: I have recd, assembled and installed your double window awning...all parts, instructions, and product were flawlessly presented.... and were above my expectations..... This South facing awning will permit lovely shade to my library/computer post, allow the window to remain open even when rain threatens.

Your awning, by the by, precisely matches the awnings my dad put on the house 50 years ago. This addition gives my house a true "retro look." In Oct, I will order a single window unit that I lost when it was mashed during a residing job.

Keep up the QC and the fair prices!
Satisfied.
Chris Bradley

Just wanted to drop you a note to thank you for all your assistance and wonderful service. I received my awnings and they are beautiful. The instructions on assembly were easy to follow and they look great. I can't wait to get them installed.

Again - thank you for all you assistance.
Kayma Duncan

To whom it may concern:
My wife and I were very pleased at the product you sent us. It was easy to install and it looks like it is part of the house. It does not stick out like a sore thumb. We hardly even notice it. Here are a couple of picts.
Thanks Ralph and Joany

Thank you very much for the super fast service. Very nice to work with pros.
Thanks again Don Tamburo

Hi!
What a wonderful company you have! I received my merchandise on time, completely packaged, and as ordered...thank you! As we installed it, my husband kept saying, "It can't be that easy." It was not only easy to install, but adorable. We are very satisfied customers, and will order from you the next time we need a canopy.

Thanks again,
Sondra Reisinger

Just a note to let you know that we love your awnings we purchased. The Black Cherry sunbrella was a perfect fit and the simplicity of installation was very nice. Thank You.
Steve Sanderson

One more for the testimonials page! I am so pleased with the whole process of ordering and installing my new awnings! The salesperson on the phone was wonderful and the prices were more than reasonable based on other awnings that I had looked at. My order arrived more than a week earlier than the anticipated delivery date and the installation went very smoothly. I am thrilled with the quality and appearance of the awnings! I've already recommended your site to several friends!
Amy Land

Hi,
We ordered those awnings and porch skirt from you back in April. we have received so many compliments. I thought you'd like to see a picture for yourselves. Sincerely
Rosanne Franza

Just wanted to tell you , I couldn't believe that I got these on Wednesday afternoon. After ordering Monday night. That's the quickest I've ever gotten any mail orders. You have done a great job ,thanks. And I will most likely be calling with another order , my sister was asking about some.
Don't find this service often these days.
Thanks, Allan Kingsbury

Hi,

I just wanted to let you know that my awning arrived about 2 weeks ago. I put the awning together this past Friday which took about 1 hour to complete and installed the awning on my house yesterday which took about 45 minutes to install. The hardest part about the install was drilling into the brick on my house. The rest of the installation was very easy. Thanks for the quick turnaround on my order!

David Storey

By the way I just wanted to tell you how much we love our awnings. It's been two years and they have held up great. We live near Grand Rapids Michigan and we get tremendous winds here. We can get several windy days in a row and 50 - 60 mile per hour gusts are not uncommon. They also make the sunny side of the house so much more comfortable. We have no mature trees on that side of the house so in the summer the sun would just beat down into those rooms. Even with the blinds drawn those room would be hot in the summer. Our awnings make the rooms shadier and cooler in the summer and even allow us to open the windows if there is a light rain shower. I think it also allows the AC to run less. In the winter the sun is so much lower in the sky we still get sunshine during the
colder seasons.

Thanks
Leonard Daniels
 

This is awesome. I ordered a fabric door awning without properly reading the spec's. When it arrived I saw in the instructions where I needed 13" freeboard above door. I almost didn't try to hang it. I almost returned it. I only have 5" freeboard above the door. But because there is no stoop, the stairs go right up to the door, the awning fit perfectly. You do not have to duck to get under as I was afraid you would have to do. It is great super easy to hang. Thanks,

chip

 

I JUST WANTED TO EXPRESS MY THANKS FOR A COMPANY THAT CARES ABOUT ITS CUSTOMERS. I PLACED A ORDER FOR A AWNING FROM THE TELEPHONE CONVERSATION TO THE DELIVERY OF THE PRODUCT EVERYTHING WAS PROFESSIONAL . YOUR PRODUCT IS EXCELLENT AS WELL AS ALL YOUR STAFF. I DID NOT THINK THAT THERE ARE
BUSINESSES TODAY THAT CARE ABOUT THERE CUSTOMERS.. THANK YOU
DON BREZA / U.S.A.

Attached you will find a picture I promised to send of the nice awnings we purchased from you. I was wondering if you make market umbrellas. I am looking for one in the same turquoise #4610 Sunbrella fabric. Thanks again
for the prompt and excellent service and craftsmanship.
Debbie Paull

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Good Day:

On Wednesday of last week I discovered your company's website while searching for window awnings for my house. I had made calls locally and visited a couple of vendors, but found nothing realistic in terms of price and delivery times, so I thought that I would try the internet. I saw a multitude of vendors, but most seemed oriented toward a commercial customer, and the pricing was daunting. After visiting a few sites, and requesting information from a couple of companies, I was fortunate to come upon ScreenHouses Unlimited. I found the site very easy to navigate, and was quickly able to home in on the appropriate product line. After a review of products and pricing I had a few general questions, and availed myself of your toll free telephone number. I was assisted by a gentleman named David, who proved to be very friendly and helpful, and posed questions to me that were of immense help in ensuring that my needs would be met. We adjourned our conversation so that I could dash home to verify my initial rough measurements (which were wrong). Armed with exact dimensions, I called again, and was fortunate to get David once again, and he still had all the information at hand that I had called in previously.